Code of Conduct

This Code of Conduct outlines the standards of behavior expected of members of the MongoDB community.

We value the participation of each member of the MongoDB community and want all participants to have an enjoyable and fulfilling experience. Because unprofessional or otherwise unacceptable behavior in other public settings may create a hostile environment for members of our community participating in this forum, all MongoDB community participants are expected to show respect and courtesy to others, across our online forums, social media channels, support network, MongoDB User Groups (MUGs), MongoDB events, and other gatherings – regardless of whether or not they are officially sponsored by MongoDB, and whether they take place in person or online.

We expect these guidelines to be followed by all community members including MongoDB employees, customers, partners, user group organizers and attendees, and other event participants.

  • Be respectful. MongoDB is dedicated to providing a harassment-free community for everyone regardless of knowledge or experience, gender identity, orientation, ability, appearance, body type, race, ethnicity, or religion. We do not tolerate harassment in any form.
  • Be considerate. Communication within our community should be appropriate for general audiences including people of many different backgrounds, experiences, and beliefs. Sexual or discriminatory language and imagery are not appropriate within any MongoDB online forum, conference talk, MongoDB User Group, or MongoDB event.

At the sole discretion of MongoDB, community members violating these rules may face consequences including, but not limited to, removal from online forums, conferences, or events, and may be banned from future MongoDB events.

Thank you for helping make this a welcoming, friendly community for all.

Contact Information

If you see any violations of the above or have any other concerns, please report it using the following email: moderators@mongodb.com. To learn more about how we enforce this code of conduct, please click here.

Forum Participation Guidelines

When posting on the MongoDB Community forums, please use the following guidelines:

  • Be specific. Avoid asking off-topic questions in existing discussion threads whenever possible. Staff and peers can better answer your question if you start your own discussion with details relevant to your environment (eg. deployment topology, specific versions, what you’ve tried, and any error message(s) encountered).
  • Be patient. Many community members are volunteers and it may take some time to get a response to your question.
  • Be collaborative. Share your experience and help grow the community. We encourage you to keep conversations on the public forums (rather than offline in a private email) so that the whole community can benefit from the exchange of knowledge.
  • Do not spam. Do not post links to sites that violate our Terms of Use, or post third-party advertising without permission from the forum moderators. Any posts like these will be deleted and may result in future posts being moderated.
  • Do not share sensitive or confidential information. Forum posts are publicly available and should not include any individual’s or organization’s sensitive or confidential details. If you need support that will require you to share confidential information about your company, you should contact our support team. Read about your support options here.

This Code of Conduct may be revised at any time by MongoDB and the terms are non-negotiable. Your participation in the community indicates your agreement to abide by this policy and its terms.

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